Live Status\Incident History\Jobs on Seqera Platform Cloud not progressing from SUBMITTED state
Outage
Jobs on Seqera Platform Cloud not progressing from SUBMITTED state
Affects Platform API, Tower API (legacy)
- Resolved
The Engineering team applied a patch and all jobs started being processed again.
- Identified
Since approximately 13:39 UTC on November 4, 2026, new pipeline runs launched in Seqera Cloud are not reaching their compute environment and remain in the SUBMITTED state. This affects all organizations and cloud providers. Newly launched Studios may also fail to start. Runs and Studios that were already running before 13:39 UTC are not affected. We have identified the cause and are working on a fix. This notice will be updated as the situation changes. Runs that are currently queued should start automatically once the issue is resolved, so you do not need to cancel or relaunch them. This does not impact Enterprise customers.